The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
Please message me if you are a retailer interested in placing a wholesale order. I work with fine retail and crafts galleries all over the United States. No minimum order. Open to consignment, if references provided.
Roxann.Slate@gmail.com or message via Etsy.
Each item is handmade and sizes will vary. If you are concerned about sizing please message me and I will happily provide additional measurements for you.
All items are glass and Sterling silver. If your silver tarnishes follow stand silver polishing protocol. You can use a soft cotton cloth to rub off most tarnish or use a stirring silver jewelry cleaning solution or cleaning cloth.
All clear jewelry come with a life time warranty. If anything happens to your piece please contact me for repair details. Roxann.Slate@gmail.com or message me via Etsy.
All orders shop free via ground USPS. If you would like expedited shipping please message me promptly upon placing an order. Pricing will vary depending on request.
My product and inventory is changing all the time. I do my best to keep Etsy updated but if for some reason an item is out of stock or color availability changed I will message you promptly upon receiving your order.